Security

1. Payments

• Card and bank payments are processed by certified providers such as Paystack and Flutterwave.
• We do not store full card numbers or CVV on 234Foods servers.
• Payment traffic uses encrypted connections (HTTPS / TLS).
• Never send card details to 234Foods staff by email, SMS, or chat — our checkout flow never asks for that.

2. Accounts and authentication

• Customer sign-in uses phone verification (OTP) and secure session tokens.
• Do not share OTP codes with anyone, including people claiming to be 234Foods support.
• Portal accounts (restaurant, admin, rider) use authenticated access controls appropriate to each role.
• If you lose your phone, contact support so we can help secure your account.

3. Data in transit and at rest

Our website and APIs are served over HTTPS. Access to production systems is restricted. Personal data handling is described in our Privacy Policy.

4. What you can do

• Keep your device OS and the 234Foods app updated
• Only download the app from official stores or links we publish
• Review order totals before paying
• Report suspicious messages, fake apps, or payment issues immediately

5. Report a problem

Suspected fraud or account compromise: Report Fraud or email support@234foods.com. General help: Contact.